Every enquiry has an owner and a next step.

We configure your CRM around enquiries, deal stages, tasks and deadlines. Website connections and notifications help the team see the state of each order.

Review your workflow

A CRM for the way the team works.

Configure an established system for sales, or build custom software for the company’s operations.

Krest-NN · Bitrix24

Every order follows its stages.

A B2C pipeline separates enquiries, orders, payment and delivery.

View case study

Bitrix24Krest-NN · B2C sales

From enquiry to delivery

Assigned owner

Enquiry

Customer messageEnquiry source

Deal

Order detailsNext action

Payment

Payment statusAmount and status

Delivery

Delivery detailsOrder completion

Krest-NN · Bitrix24

Make a delay visible.

A next action, deadline and notification connect the deal to an owner.

View case study

Bitrix24Krest-NN · B2C sales

A delay needs an action

Deadline control

Response deadlineReview needed

The delay is highlighted in the workflow.

Assigned managerNext action on the deal

SupervisorNotification and escalation

DOROGA

Connect orders to resources.

The company’s custom CRM includes supplies, fuel and cash operations.

View case study

DOROGAOrder CRM

Resources to fulfil an order

Staff workspace

SuppliesResource arrivals

Fuel reservesLinked to an order

CashFinancial operations

An existing CRM
or a custom system?

Configure an existing CRM

A typical sales team, a standard pipeline and familiar roles. The API and chosen plan support the integrations you need.

Design a custom system

A distinctive process, specialised roles and substantial custom logic. Existing CRMs would force the business to work around the tool.

We compare configuration with custom development before choosing. Bitrix24, amoCRM, HubSpot and Zoho are assessed against API access, data requirements and plan limits.

Clear ownership
and a visible next step.

Pipelines and workflows
Internal CRMs and dashboards
CRM connections to websites and services
Notifications, webhooks and background jobs

Related challenges.
Working solutions.

Explore the work

FinanceOSFictional data

Entry
Records
Balance

BYstudio test account

Balance after two transactions10 000 ₽

Monthly income: 12 000 ₽
Monthly expense: 2 000 ₽

Fictional amounts. No bank transactions were made.

Finance and operations

FinanceOS

Account transaction records with bank file imports and duplicate checks.

Web productsAutomationIntegrations

View case study

TaskOS / Founder OSDevelopment / pilot

TOOLS CHOSEN FOR THE JOB

REST APIWebhooksPostgreSQLNode.js

How we implement your CRM

01
Map the team’s work
Find out where enquiries come from and how they are handled.
02
Agree the rules
Define stages, owners, data and deadlines.
03
Test one enquiry
Build the process from receipt to the next action.
04
Roll out
Connect services, notifications and the remaining workflows.

Bring it into the team’s work.

Compare existing and custom systems against required operations, API limits, licences and recurring costs.

Name the process owner
Agree who makes decisions, checks the scenario and helps the team adopt the rules.
Check data migration
Agree fields and access. Validate record mapping and repeated imports on a limited sample.
Run a real operation
A manager and supervisor check receipt, ownership, next action and exceptions against agreed acceptance criteria.
Prepare users
Agree training and rollout for the project. Expand after validating the first scenario.

Start with a clear first stage.

The initial task discussion is free. Describe the task in your own words. We will clarify the outcome and constraints, then suggest a scope.

For a small website, the entry format is Express. Custom development and automation are priced for the task.

Task and boundaries: One complete scenario: who uses it, what they receive and which constraints matter.
Choose an approach: Assess configuration, an existing platform and integration. Discuss custom development when the task needs it.
Scope and acceptance: We work under a contract. Agree the stage result, exclusions, acceptance, price, payment and timing for the project.
Payment: Bank transfer, Russia’s Faster Payments System (SBP) or T-Bank instalments. Agree the method and terms for the project.
Handover and development: Agree project materials, code and access within scope. Third-party licences are discussed separately.
Post-launch support: Usually 7-14 days of support if issues arise. The period and scope depend on the project and are set in the contract. Further development is agreed separately.

Discuss the first stage Save our approach

Before we start

Can you work with an existing CRM?

We can assess Bitrix24, amoCRM, HubSpot or Zoho, including API access and plan limits. Implementation scope follows a review of your process.

Do we need a custom CRM?

Only when existing tools constrain a critical workflow. We compare configuration of an established system with custom development first.

How do you roll it out?

We map the current process, deliver one working scenario, validate it against real tasks and then expand.

DIRECT INVOLVEMENT

Yan Bunin, founder of BYstudio, reviews the task and makes the key decisions about the system.

Tell us what
you need to build.

The initial task discussion is free. Describe it in your own words. A BYstudio specialist or Yan Bunin will respond.

Read your description.
Clarify the goal and constraints.
Suggest the scope of the first stage.

Message us on Telegram info@bystudio.ru

Every enquiry has an owner and a next step.

Every order follows its stages.

Make a delay visible.

Connect orders to resources.

An existing CRMor a custom system?

Configure an existing CRM

Design a custom system

Clear ownershipand a visible next step.

Related challenges.Working solutions.

FinanceOS

How we implement your CRM

Map the team’s work

Agree the rules

Test one enquiry

Roll out

Bring it into the team’s work.

Name the process owner

Check data migration

Run a real operation

Prepare users

Start with a clear first stage.

Before we start

Explore your task

Tell us whatyou need to build.

An existing CRM
or a custom system?

Clear ownership
and a visible next step.

Related challenges.
Working solutions.

Tell us what
you need to build.