BYstudio
RU/EN
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CLIENT / Websites / CRM

DOROGA

A roadside assistance website, calculator and CRM for orders, supplies, fuel and cash.

BYstudio’s role
Website, calculator and CRM development around the company’s processes.
Status
Website and CRM operational
Visit project
Workflow diagram. Internal CRM records are not shown.Original screen

The challenge

Connect website enquiries with order fulfilment, while managing supplies, fuel reserves and cash operations.

Solution

We developed a roadside assistance website and a CRM covering orders, supplies, fuel and cash operations, connecting the public offer with staff operations.

From an enquiry to delivery.

A customer website and a staff workspace.

Service

Service

The customer discovers the offer and uses the service calculator.

Order

Order

Staff continue handling the order in the CRM.

Resources

Resources

Orders connect to supplies, fuel reserves and cash operations.

What we delivered

  • Multi-page roadside assistance website
  • Service calculator
  • Order CRM
  • Staff access to operational data
  • Supply and fuel reserve tracking
  • Cash operation tracking

Two sides of one process

Customers discover the service and use the calculator on the website. Staff continue handling the order and related operations in the CRM. Separate public and internal interfaces support each audience’s task.

From orders to resources

Orders are connected to supplies, fuel reserves and cash operations. The system therefore supports the company’s operations beyond a list of enquiries.

Why this approach

  • The website and CRM address successive stages: customer discovery and order fulfilment.
  • Order information needs to be available to staff in its operational context.
  • Supplies and fuel reserves affect the ability to fulfil an order.
  • Cash tracking exposes the financial side of daily operations.

Result

The website and CRM are fully operational. The company has a public roadside assistance website and a custom system for orders, supplies, fuel and cash operations.

Tools and technology

HTMLCSSJavaScriptPHPMySQL

From an urgent launch to several services

According to the history supplied by BYstudio’s founder, the company began during a fuel crisis in Crimea and urgently needed a website and CRM. Other services were added later.

The live doroga911.ru website, 19 October 2026: fuel, recovery, tyres, driver and vehicle transfer.
The live doroga911.ru website, 19 October 2026: fuel, recovery, tyres, driver and vehicle transfer.
Actual orders template from server source code. Local demonstration with three synthetic orders. It is not a capture of the production database or company performance.
Actual orders template from server source code. Local demonstration with three synthetic orders. It is not a capture of the production database or company performance.

What the source code establishes

The form creates an order with Website source and New status. Fuel logic includes reservations, FIFO allocation from supplies, actual volume and a cash entry for cash payment. Editing a completed order recalculates related operations.

Website, handler, CRM and database schema files were inspected on the server on 19 October 2026. Authenticated production CRM access was not verified. Launch history comes from the owner; exact timing, an earlier screen and quantitative impact are not established.

Work scattered across
spreadsheets and chats?

The initial task discussion is free. Describe it in your own words. A BYstudio specialist or Yan Bunin will respond.

  1. Read your description.
  2. Clarify the goal and constraints.
  3. Suggest the scope of the first stage.

For example: @username, a phone number or name@company.com

Where does it start and what needs to happen next?

Add a detail (optional)

Please do not send passwords, tokens, customer databases or bank files.